Barbershop Policies
Cancellation Policy
We want to give every guest the time and attention that you deserve for your service. We understand that sometimes circumstances arise and you need to make adjustments to your plans.
As with most service-oriented professions, last minute cancellations create an immediate loss of income for the barber. In an effort to protect our team's income, we require a credit card to make a reservation online.
If you must cancel or rebook your appointment, we respectfully request at least 24 hours notice. Cancellations without 24 hour notice will result in a 50% charge of the scheduled services. No-shows or same day cancellations will result in a 100% charge of scheduled services.
Late policy
If you are more than 10 minutes late for your appointment, you may be required to reschedule at a future date and you may be charged a cancellation fee of 50% of the service(s) you were scheduled for that day.
Re-do policy
We want each of our guests to feel confident at the end of their appointment. If you are dissatisfied with your service please contact us within 7 days. We are more than happy to get you back into the shop as soon as possible to adjust any color or cut.
Retail return policy
We want each of our guests to feel confident at the end of their appointment. If you are dissatisfied with your service please contact us within 7 days. We are more than happy to get you back into the shop as soon as possible to adjust any color or cut.
